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Terms and Conditions

 

By visiting or shopping on the Ulrika May website, you accept the following Terms and Conditions. Please read them carefully. We may change these Terms and Conditions from time to time without notice to you. Changes will apply to any subsequent orders received.

 

General

 

This site is owned and operated by Ulrika May Limited ("Ulrika May", "we" or "us"). Registered office: 31 Abbey Road, Grimsby, registered number: 03013454 (England and Wales).

 

If you want to ask us anything about these Terms & Conditions or have any comments or complaints on or about our website, please email us at  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   or call us on +44 (0)7947 052670.

 

These Terms & Conditions will not affect your statutory rights in any way.

 

 

Use of website 

 

We retain the right to:

 

modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or

 

change the Conditions from time to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed.

 

 

Contract and order acceptance

 

The technical steps required to create the contract between you and us are as follows:

 

You place your order request for goods from the website by clicking on the confirm order button at the end of the on-line order process. You will be guided through the process of placing an order by a series of simple instructions on the website.

 

Once you have placed your order, we will send to you an acknowledgement providing you with a payment reference and the value of your order. This is not an order confirmation or order acceptance from Ulrika May. Order acceptance and the completion of the contract between you and us will take place on the despatch of the products ordered to you unless we have notified you that we do not accept your order or you have cancelled it before despatch. The sales contract is completed in England.

 

We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment or if we identify a product or pricing error. We reserve the right to reject any offer to purchase by you at any time.

 

If there are any problems with your order, you will be contacted by us. 

 

 

Ordering errors

 

You are able to correct errors on your order up to the point at which you click on ‘submit’ on the final page of our ordering process.

 

 

Product description and pricing

 

Each product purchased is sold subject to its product description. Every care has been taken to ensure that descriptions, prices and specifications are correct at the time when the relevant information was entered onto the system. Please be aware that colour may vary depending on the settings of your monitor, software or printer.

 

All prices are quoted in pounds sterling and are inclusive of UK Value Added Tax where applicable. Prices are valid until further notice and are subject to change.

 

 

Delivery

  

 

Cancellation and returns

 

 

Payment and security

 

We accept all major credit cards via PayPal. PayPal is a trusted and established online payment solution owned by Ebay. It enables you to securely and easily send and receive payments online using your credit card or bank account. The signing up for a PayPal account is optional, this means as a new customer you can complete your payments first, and then decide whether to save your information in a PayPal account for future purchases. PayPal utilizes the world's most advanced proprietary fraud prevention systems to keep your details safe, uses them only when you say so and will not share your details with anybody else.

 

You can also place your order by post sending a cheque made payable to Ulrika May Ltd. Please make sure that your cheque guarantee number, expiry date and address are on the back of the cheque. We will also need a telephone number or email address if we need to speak to you about the order placed.

Please allow an extra 5 days on delivery time for cheque clearance.

 

 

Privacy and data protection

 

We take your privacy seriously and will treat all of your personal information in accordance with the applicable data protection laws in the UK to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The data which you supply to us will enable us to fulfil your order and to provide you with the best possible service. If you have any further queries about how we use your data, or if you want to delete your information from our records please email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

 

Use of cookies

 

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart and your previous purchases. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are set to accept cookies but can be altered to prevent acceptance. If you choose not to receive cookies you may still use most of the features of our website including the ability to purchase items.

 

 

Disclaimer

 

The Ulrika May website is provided 'as is' without warranties of any kind, either express or implied, including, but not limited to, implied warranties of title, satisfactory quality and fitness for a particular purpose. Ulrika May makes no representation or warranty as to the accuracy, reliability, timeliness or completeness of any material on or accessible through the Ulrika May website. Any reliance on or use of such material shall be at your sole risk. Ulrika May makes no representation or warranty that the Ulrika May website will be available on a timely basis or will be uninterrupted or error free, that defects will be corrected, or that the Ulrika May website or the servers that makes them available are free of viruses or other harmful components. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

 

 

Limitation of liability

 

In no event shall Ulrika May be liable for any incidental, indirect, loss of profit, special or consequential damages, arising out of the use of or inability to use the Ulrika May website, even if Ulrika May or an Ulrika May authorised representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Ulrika May's total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you, if any, for using or accessing this site.

 

 

Indemnification

 

You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable legal fees, resulting from any third party claim, action, or demand resulting from your use of the website. You also agree to indemnify us for any loss, damages, or costs, including reasonable legal fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

 

 

Third party links

 

Our website may contain links to other third party web-sites. These third-party links are provided for your convenience only and are accessed at your own risk. We are not responsible in any way for the content of the third party websites or for goods or services provided by the operators of such websites.

 

 

Intellectual property right and right to use

 

This website and all the materials contained in it are protected by intellectual property rights, including copyright, and either belong to us or are licensed to us to use.  Materials include, but are not limited to, the design, layout, look, appearance, graphics, documents, on the website, as well as other content such as articles, reports, presentations,  stories, logos, trade marks (registered or unregistered) and other text.

 

You may not copy, redistribute, republish, modify or otherwise make the materials on this website available to anyone else without our consent in writing.

 

You may print or download materials from this website for your non-commercial use or copy the content to other individuals for their personal information provided that:

no materials are modified in any way;

no graphics are used separately from accompanying text;

our copyright and trade mark notices appear in all copies and you acknowledge this website as the source of the material;

and the person to whom you providing these materials are made aware of these restrictions.

 

 

Governing law & jurisdiction

 

This Agreement will be governed by the laws of England and any user of the website hereby agrees to be bound exclusively by the jurisdiction of English.